Stumbled across these the other day, while messing around with some values on our SMSc.
Setting the Data Coding Scheme to 16 with GSM7 encoding flags the SMS as “Flash message”, which means it pops up on the screen of the phone on top of whatever the user is doing.
While reading a quality telecom blog bam! There’s the flash SMS popping over whatever I was reading.
Oddly while there’s plenty of info online about Flash SMS, it does not appear in the 3GPP specifications for SMS.
Turns out they still work, move over RCS and A2P, it’s all about Flash messages!
There’s no real secret to this other than to set the Data Coding Scheme to 16, which is GSM7 with Flash class set. That’s it.
Obviously to take advantage of this you’d need to be a network operator, or have access to the network you wish to deliver to. Recently more A2P providers are filtering non vanilla SMS traffic to filter out stuff like SMS OTA message or SIM specific messages, so there’s a good chance this may not work through A2P providers.
I’ve been writing a fair bit recently about the “VoLTE Mess” – It’s something that’s been around for a long time, mostly impacting greenfield players rolling out LTE only, but now the big carriers are starting to feel it as they shut off their 2G and 3G networks, so I figured a brief history was in order to understand how we got here.
Note: I use the terms 4G or LTE interchangeably
The Introduction of LTE
LTE (4G) is more “spectrally efficient” than the technologies that came before it. In simple terms, 1 “chunk” of spectrum will get you more speed (capacity) on LTE than the same size chunk of spectrum would on 2G or 3G.
So imagine it’s 2008 and you’re the CTO of a mobile network operator. Your network is congested thanks to carrying more data traffic than it was ever designed for (the first iPhone had launched the year before) and the network is struggling under the weight of all this new data traffic. You have two options here, to build more cell sites for more density (very expensive) or buy more spectrum (extremely expensive) – Both options see you going cap in hand to the finance team and asking for eye-wateringly large amounts of capital for either option.
But then the answer to your prayers arrives in the form of 3GPP’s Release 8 specification with the introduction of LTE. Now by taking some 2G or 3G spectrum, and by using it on 4G, you can get ~5x more capacity from the same spectrum. So just by changing spectrum you own from 2G or 3G to 4G, you’ve got 5x more capacity. Hallelujah!
So you go to Nortel and buy a packet core, and Alcatel and Siemens provide 4G RAN (eNodeBs) which you selectively deploy on the cell sites that are the most congested. The finance team and the board are happy and your marketing team runs amok with claims of 4G data speeds. You’ve dodged the crisis, phew.
This is the path that all established mobile operators took; throw LTE at the congested cell sites, to cheaply and easily free up capacity, and as the natural hardware replacement cycle kicked in, or cell sites reached capacity, swap out the hardware to kit that supports LTE in addition to the 2G and 3G tech.
Circuit Switched Fallback
But it’s hard to talk about the machinations of late 2000s telecom executives, without at least mentioning Hitler.
This video below from 15 years ago is pretty obscure and fairly technical, but the crux of it it is that Hitler is livid because LTE does not have a “CS Domain” aka circuit switched voice (the way 2G and 3G had handled voice calls).
It was optional to include support for voice calls in the LTE network (Voice over LTE) when you launched LTE services. So if you already had a 2G or 3G network (CS Network) you could just keep using 2G and 3G for your voice calls, while getting that sweet capacity relief.
So our hypothetical CTO, strapped for cash and data capacity, just didn’t bother to support VoLTE when they launched LTE – Doing so would have taken more time to launch, during which time the capacity problem would become worse, so “don’t worry about VoLTE for now” was the mantra.
All the operators who still had 2G and 3G networks, opted to just “Fallback” to using the 2G / 3G network for calling. This is called “Circuit Switched Fallback” aka CSFB.
Operators loved this as they got the capacity relief provided by shifting to 4G/LTE (more capacity in the network is always good) and could all rant about how their network was the fastest and had 4G first, this however was what could be described as a “Foot gun” – Something you can shoot yourself in the foot with in the future.
Operators eventually introduce VoLTE
Time ticked on an operators built out their 4G networks, and many in the past 10 years or so have launched VoLTE in their own networks.
For phones that support it, in areas with blanket 4G coverage, they can use VoLTE for all their calls.
But that’s the sticking point right there – If the phones support it.
But if the phones don’t support it, they’re roaming or making emergency calls, there is always been the safety blanket of 2G or 3G and Circuit Switched fallback to well, fall back to.
There’s no driver for operators who plan to (or are required to) operate a 2G or 3G network for the foreseeable future, to ensure a high level of VoLTE support in their devices.
For an operator today with 2G or 3G, Voice over LTE is still optional. Many operators still rely exclusively on Circuit Switched Fallback, and there are only a handful of countries that have turned off 2G and 3G and rely solely on VoLTE.
VoLTE Handset Support
For the past 16 years phone manufacturers have been making LTE capable phones.
But that does not mean they’ve been making phones that support Voice over LTE.
But it’s never been an issue up until this point, as there’s always been a circuit switched (2G/3G) network to fall back to, so the fact that these chips may not support VoLTE was not a big problem.
Many of the cheaper chipsets that power phones simply don’t support VoLTE – These chips do support LTE for data connections but rely on Circuit Switched Fallback for voice calls. This is in part due to the increased complexity, but also because some of the technologies for VoLTE (like AMR) required intellectual property deals to licence to use, so would add to the component cost to manufacture, and in the chips game, keeping down component cost is critical.
Even for chips that do support Voice over LTE, it’s “special”. Unlike calling in 2G or 3G that worked the same for every operator, phone manufacturers require a “Carrier Bundle” for each operator, containing that specific operators’ special flavor of VoLTE, that operator uses in their network.
This is because while VoLTE is standardized (Despite some claims to the contrary) a lot of “optional” bits have existed, and different operators built networks with subtle differences in the “flavor” of their Voice over LTE (IMS) stack they used. The OEMs (Phone / Chip manufacturers) had to handle these changes in the devices they made, for in order to sell their phones through that operator.
This means I can have a phone from vendor X that works with VoLTE on Network Y, but does not support VoLTE on Network Z.
Worse still, knowing which phones are supported is a bit of a guessing game.
Most operators sell phones directly to their customer base, so buying an Network Y branded phone from Vendor X, you know it’s going to support Network Y’s VoLTE settings, but if you change carriers, who knows if it’ll still support it?
When you’ve still got a Circuit Switched network it’s not the end of the world, you’ll just use CSFB and probably not realize it, until operators go to shut down 2G / 3G networks…
IMS Profile selection on an engineering mode MTK based Android handset
Navigating the Maze of VoLTE Compatibility
Here are some simple checklist you can ask your elderly family members if they ask if their phone is VoLTE compatible:
Does the underlying chipset the phone is based on support VoLTE? (you can find this out by disassembling the phone and checking the datasheets for the components from the OEMs after signing NDAs for each)
Does the underlying chipset require a “carrier bundle” of settings to have been loaded for this operator in order to support VoLTE (See Qualcomm MBM as an example)?
What version of this list am I currently on (generally set in the factory) and does it support this operator? (You can check by decapping the ICs and dumping their NVRAM and then running it through a decompiler)
Does my phones OS (Android / iOS) require a “carrier bundle” of it’s own to enable VoLTE? Is my operator in the version of the database on the phone? (See Android’s Carrier Database for example) (You can find the answer by rooting the phone and running some privileged commands to poke around the internal file system)
Does my operator / MNO support VoLTE – Does my plan / package support VoLTE? (You can easily find the answer by visiting the store and asking questions that don’t appear on the script)
If you managed to answer yes to all of the above, congratulations! You have conditional VoLTE support on your phone, although you probably don’t have a working phone anymore.
Wait, conditional VoLTE support?
That’s right folks, VoLTE will work in some scenarios with your operator!
If you plan on traveling, well your phone may support VoLTE at home, but does the phone have VoLTE roaming enabled? Many phones support VoLTE in the home network, but resort to CSFB when roaming.
If it does support VoLTE roaming, does the network you’re visiting support VoLTE roaming? Has the roaming agreement (IRA) between the operator you’re using while traveling and your home operator been updated to include VoLTE Roaming? These IRAs (AA.12 / AA.13 docs) also indicate if the network must turn off IPsec encryption for the VoLTE traffic when roaming, which is controlled by the phone anyway.
Phew, all this talk of VoLTE roaming while traveling scares me, I think I’ll stay home in the safety of the Australian bush with all these great friendly animals around a phone that supports VoLTE on my home network.
Ah – After spending some time in the Australian bush one of our many deadly animals bit me. Time to call for help! Wait, what about emergency calls over VoLTE? Again, many phones support VoLTE for normal calls, fall back to 2G or 3G for the emergency call, so if you have one of those phones (You’ll only find out if you try to make an emergency call and it fails) and try to make an emergency call in a country without 2G or 3G, you’d better find a payphone.
Sarcasm aside, there’s no dataset or compatibility matrix here – No simple way to see if your phone will work for VoLTE on a given operator, even if the underlying chip does support VoLTE.
Operators in Australia which recently shut down their 3G network, were mandated to block devices that didn’t support VoLTE for emergency calling. They did this using an Equipment Identity Register, and blocking devices based on the Type Allocation Code, but this scattergun approach just blocked non-carrier issued devices, regardless of it they supported VoLTE or VoLTE emergency calling.
Blame Game
So who’s to blame here?
There’s no one group to blame here, the industry has created a shitty cycle here:
Standards orgs for having too many “flavors” available
Operators deploying their own “Flavors” of VoLTE then mandating OEMs / Chip manufacturers comply with their “flavor”.
OEMs / Chip manufactures respond by adding “Carrier Bundles” to account for this per-operator customization
I’ve got some ideas on a way to unscramble this egg, and it’s going to take a push from the industry.
If you’re in the industry and keen to push for a fix, get in touch!
It’s time to get a long term solution to this problem, and we as an industry need to lead the change.
Oh boy this has been a pain in the backside with IMS / VoLTE devices using TCP and how they handle the underlying TCP sockets.
A mobile phone from manufacturer A, wants every SIP dialog to be in it’s own TCP session, while a phone from manufacturer B wants a unique TCP session per transaction, while manufacturer C thinks that every SIP message should reuse the same transaction.
So an MT call to manufacturer A, who wants every SIP dialog in it’s own transaction would look something like this:
PCSCF:44738 -> UE:5060; TCP SYN UE:5060 -> PCSCF:44738; TCP SYN/ACK PCSCF:44738 -> UE:5060; TCP ACK --- TCP connection is now open to UE from P-CSCF--- --- Start of new SIP Transaction 1 & Dialog --- PCSCF:44738 -> UE:5060; TCP PSH - SIP INVITE.... UE:5060 -> PCSCF:44738; TCP ACK
--- Start of SIP Transaction 2 --- PCSCF:44738 -> UE:5060; TCP PSH - SIP BYE.... UE:5060 -> PCSCF:44738; TCP ACK, PSH - SIP 200.... --- End of SIP Transaction 2 & SIP Dialog --- PCSCF:44738 -> UE:5060; TCP FIN UE:5060 -> PCSCF:44738; TCP ACK --- End of TCP Connection ---
Where UE:5060 – is the IP & port of the UE, as advertised in the Contact: header, while PCSCF:44738 is the PCSCF IP and a random TCP port used for this connection.
But for manufacturer B, who wants a unique TCP session per transaction, they want it to look like this:
PCSCF:44738 -> UE:5060; TCP SYN UE:5060 -> PCSCF:44738; TCP SYN/ACK PCSCF:44738 -> UE:5060; TCP ACK --- TCP connection is now open to UE from P-CSCF--- --- Start of new SIP Transaction 1 & Dialog --- PCSCF:44738 -> UE:5060; TCP PSH - SIP INVITE.... UE:5060 -> PCSCF:44738; TCP ACK
--- Start of TCP Session 2 ---- PCSCF:32627 -> UE:5060; TCP SYN UE:5060 -> PCSCF:32627; TCP SYN/ACK PCSCF:32627 -> UE:5060; TCP ACK --- Start of SIP Transaction 2 --- PCSCF:32627 -> UE:5060; TCP PSH - SIP BYE.... UE:5060 -> PCSCF:32627; TCP ACK, PSH - SIP 200.... --- End of SIP Transaction 2 & SIP Dialog --- PCSCF:32627 -> UE:5060; TCP FIN UE:5060 -> PCSCF:32627; TCP ACK --- End of TCP Connection 2 ---
And then manufacturer C wants just the one TCP session to be used for everything, so they open the TCP connection when they register, and that’s all we use for everything.
Is there any logic to this? Nope, seems to be tied to the underlying chipset (Qualcomm vs Mediatek vs Unisoc) and the SIP stack used (Qualcomm, MTK, Unisoc, Samsung, Apple).
We’ve profiled devices into one of 3 behaviors, and then we tag them based on user agent as to what “persona” they demand from the network.
I can’t believe I’m still talking about VoLTE / IMS handset support and it’s almost 2025…. For context IMS was “standardized” 17 years ago.
The Data Coding Scheme (DCS or TP-DCS) header in an SMS body indicates what encoding is used in that message.
It means if we’re using UCS-2 (UTF16) special characters like Emojis etc, in in our message, the phone knows to decode the data in the message body using UTF, because the Data Coding Scheme (DCS) header indicates the contents are encoded in UTF.
Likewise, if we’re not using any fancy characters in our message and the message is encoded as plain old GSM7, we set set the DCS to 0 to indicate this is using GSM7.
From my experience, I’d always assumed that DCS0 (Default) == GSM7, but today I learned, that’s not always the case. Some SMSc entities treat DCS0 as Latin.
Let me explain why this is stupid and why I wasted a lot of time on this.
We can indicate that a message is encoded as Latin by setting the DCS to 0x03:
We cannot indicate that the message is encoded as GSM7 through anything other than the default alphabet (DCS 0).
Latin has it’s own encoding flag, if I wanted the message treated as Latin, I’d indicate the message encoding is Latin in the DCS bit!
I spent a bunch of time trying to work out why a customer was having issues getting messages to subscribers on another operator, and it turned out the other operator treats messages we send to them on SMPP with DCS0 as Latin encoding, and then cracks the sads when trying to deliver it.
The above diff shows the message we send (Right), and the message they dry to deliver (left).
I generally do this with Python or via the Swagger UI for the Web UI, but here’s how we can create a fixed-line IMS subscriber in PyHSS, so we can register it with a softphone, without using EAP-AKA.
Firstly we create the AuC object for this password combo.
The Equipment Identity Register (EIR) is a pretty handy function in 3GPP networks.
Via the Diameter based S13 interface, the MME, is able to query the EIR to ask if a given IMEI & IMSI combination should be allowed to attach.
This allows stolen / grey market / unauthorized devices (IMEIs) to be rejected from the network, the EIR can have a list of “bad” IMEIs that if seen will reject the request.
It also allows us to lock a SIM (IMSI) to a given device (IMEI) or type of device – We can use this for say a Fixed Wireless service, to lock the SIMs (IMSIs) to a range of modems (IMEI Prefixes).
Lastly it gives us insight and analytics into the devices used on the network, by mapping the IMEI to a device, we can say that IMEI 1234567890 is an Apple iPhone 12 Pro Max, or a Nokia Fastmile 5G-24W-A.
PyHSS supports all these capabilities, so let’s have a look at how we’d manage / access them.
Setting up EIR Rules
These rules are set via the RESTful API in PyHSS.
The Equipment Identity Register built into PyHSS supports matching in one of two modes, set by regex_mode.
In Exact Mode (regex_mode: 0) matches are based on an exact matching IMEI, and matching the IMSI if set (If IMSI is set to nothing (”), then only the IMEI is evaluated).
Exact Mode is suited for IMEI/IMSI locking, to ensure a SIM is locked to a particular device, or to blacklist stolen devices.
Regex Mode (regex_mode: 1) matches based on Regex, this is suited for whitelisting IMEI prefixes for say, specific validated vendors.
The match_response_code maps to the Equipment-Status AVP output, so specified values are:
0 : ‘Whitelist’
1: ‘Blacklist’
2: ‘Greylist’
Some end to end examples of this provisioned into the API:
If the IMEI starts with 777 and the IMSI is 1234123412341234 then return 2 (Greylist).
No Match Behaviour
If there is no match from the backend, then the config parameter no_match_response dictates the response code returned (Blacklist/Whitelist/Greylist).
Mapping Type Allocation Codes (TACs) to IMEIs
There are several data feeds of the Type Allocation Codes (TACs) which map a given IMEI prefix to a model number.
TAC database extract
Unfortunately, this data is not freely available, so we can’t bundle it with PyHSS, but if you have the IMEI Database, you can load it into PyHSS using Redis, to allow us to report on this data.
In your config.yaml you’ll just need to set the tac_database parameter, which will read the data on startup.
PyHSS YAML Config extract
Triggering on SIM Swap
If we keep track of the current IMSI/IMEI combination used for each SIM/Device, we can get notified every time it changes.
You might want to use this to trigger OTA provisioning or clear old data in your IMS.
For that we can use the sim_swap_notify_webhook in the config to send a HTTP POST to a given endpoint to inform it that a SIM is now in a different device.
We also have to have imsi_imei_logging set to true in the Config in order to log the history.
Reporting on IMEIs
We can also log/capture historical data about IMSI/IMEI combinations.
We use this from a customer support perspective to be able to see if a customer has recently changed phones, so if they call support, our staff can ask the customer about it to help troubleshoot.
“I can see you were connected previously on a Samsung Galaxy S22, but now you’re using a Nokia 3310, did the issues happen before you moved phones?”
This is super handy.
We can get a general log of IMSI vs IMEI like this:
Feed of IMSI vs IMEI along with a timestamp and the response that was sent back
But what’s more useful is searching for a IMSI or an IMEI and then getting back a full list of devices / SIMs that have been used.
Searching for an IMSI I can see it’s only ever been used in this Samsung Galaxy
Lastly via Grafana we export all this data, which allows us to visualize this data and build dashboards showing the devices on the network.
Visualizing EIR Data in Grafana
PyHSS includes a Promethues exporter, when it comes to prom_eir_devices_total it lists each seen Type Allocation Code / UE in the network, along with the number we’ve seen of each.
Raw it looks like this:
But visualized in Grafana we can get a dashboard to give us a breakdown per vendor:
The S8 Home Routing approach for LTE Roaming works really well, as more and more operators are switching off their legacy circuit switched 2G/3G networks and shifting to LTE & VoLTE for roaming, we’re seeing more an more S8-HR deployments.
When LTE was being standardised in 2008, Local Breakout (LBO) and S8 Home Routing were both considered options for how roaming may look. Fast forward to today, and S8 Home routing is the only way roaming is done for modern deployments.
In light of this, there are some “best practices” in an “all S8 Home Routed” world, we’ve developed, that I thought I’d share.
The Basics
When roaming, the SGW in the Visited Network, sends user traffic back to the PGW in the Home Network.
This means Online/Offline charging, IMS, PCRF, etc, is all done in the Home PLMN. As long as data packets can get from the SGW in the Visited PLMN to the PGW in the Home PLMN, and authentication flows from the Visited MME to the HSS in the Home PLMN, you’re golden.
The Constraints
Of course real networks don’t look as simple as this, in reality a roaming scenario for a visited network has a lot more nodes, which need to be
Building Distributed Packet Core & IMS
Virtualization (VNF / CNF) has led operators away from “big iron” hardware for Packet Core & IMS nodes, towards software based solutions, which in turn offer a lot more flexibility.
Best practice for design of User Plane is to keep the the latency down, by bringing the user plane closer to the user (the idea of “Edge” UPFs in 5GC is a great example of this), and the move away from “big iron” in central locations for SGW and PGW nodes has been the trend for the past decade.
So to achieve these goals in the networks we build, we geographically distribute the core network.
This means we’ve got quite a few S-GW, P-GW, MME & HSS instances across the network. There’s some real advantages to this approach:
From a redundancy perspective this allows us to “spread the load” and build far more resilient networks. A network with 20 smaller HSS instances spread around the country, is far more resilient than 2 massive ones, regardless of how many power feeds or redundant disks it may have.
This allows us to be more resource efficient. MNOs have always provisioned excess capacity to cater for the loss of a node. If we have 2 MMEs serving a country, then each node has to have at least 50% capacity free, so if one MME were to fail, the other MME could handle the additional load it from it’s dead friend. This is costly for resources. Having 20 MMEs means each MME has to have 5% capacity free, to handle the loss of one MME in the pool.
It also forces our infrastructure teams to manage infrastructure “as cattle” rather than pets. These boxes don’t get names or lovingly crafted, they’re automatically spun up and destroyed without thinking about it.
For security, we only use internal IP addresses for the nodes in our packet core, this provides another layer of protection for the “crown jewels” of our network, so no one messing with BGP filtering can accidentally open the flood gates to our core, as one US operator learned leaving a GGSN open to the world leading to the private information for 100 million customers being leaked.
What this all adds to, is of course, the end user experience. For the end subscriber / customer, they get a better experience thanks to the reduced latency the connection provides, better uptime and faster call setup / SMS delivery, and less cost to deliver services.
I love this approach and could prothletise about it all day, but in a roaming context this presents some challenges.
The distributed networks we build are in a constant state of flux, new capacity is being provisioned in some areas, nodes things decommissioned in others, and our our core nodes are only reachable on internal IPs, so wouldn’t be reachable by roaming networks.
Our Distributed-Core Roaming Solution
To resolve this we’ve taken a novel approach, we’ve deployed a pair of S-GWs we call the “Roaming SGWs”, and a pair of P-GWs we call the “Roaming PGWs”, these do have public IPs, and are dedicated for use only by roaming traffic.
We really like this approach for a few reasons:
It allows us to be really flexible do what we want inside the network, without impacting roaming customers or operators who use our network for roaming. All the benefits I described from the distributed architectures can still be realised.
From a security standpoint, only these SGW/PGW pairs have public IPs, all the others are on internal IPs. This good for security – Our core network is the ‘crown jewels’ of the network and we only expose an edge to other providers. Even though IPX networks are supposed to be secure, one of the largest IPX providers had their systems breached for 5 years before it was detected, so being almost as distrustful of IPX traffic as Internet traffic is a good thing. This allows us to put these PGWs / SGWs at the “edge” of our network, and keep all our MMEs, as well as our on-net PGW and SGWs, on internal IPs, safe and secure inside our network.
For charging on the SGWs, we only need to worry about collecting CDRs from one set of SGWs (to go into the TAP files we use to bill the other operators), rather than running around hoovering up SGW CDRs from large numbers of Serving Gateways, which may get blown away and replaced without warning.
Of course, there is a latency angle to this, for international roaming, the traffic has to cross the sea / international borders to get to us. By putting it at the edge we’re seeing increased MOS on our calls, as the traffic is as close to the edge of the network as can be.
Caveat: Increased S11 Latency on Core Network sites over Satellite
This is probably not relevant to most operators, but some of our core network sites are fed only by satellite, and the move to this architecture shifted something: Rather than having latency on the S8 interface from the SGW to the PGW due to the satellite hop, we’ve got latency between the MME and the SGW due to the satellite hop.
It just shifts where in the chain the latency lies, but it did lead to us having to boost some timers in the MME and out of sequence deliver detection, on what had always been an internal interface previously.
Evolution to 5G Standalone Roaming
This approach aligns to the Home Routed options for 5G-SA roaming; UPF chaining means that the roaming traffic can still be routed, as seems to be the way the industry is going.
SA roaming is in its infancy, without widely deployed SA networks, we’re not going to see common roaming using SA for a good long while, but I’ll be curious to see if this approach becomes the de facto standard going forward.
Where to from here?
We’re pretty happy with this approach in the networks we’ve been building.
So far it’s made IREG testing easier as we’ve got two fixed points the IPX needs to hit (The DRAs and the SGWs) rather than a wide range of networks.
Operators with a vast number of APNs they need to drop into different VRFs may have to do some traffic engineering here – Our operations are generally pretty flat, but I can see where this may present some challenges for established operators shifting their traffic.
I’d be keen to hear if other operators are taking this approach and if they’ve run into any issues, or any issues others can see in this, feel free to drop a comment below.
I got an email the other day asking a simple question:
How do I know if a subscriber is VoLTE roaming or not when they send an SMS to charge for it?
My immediate reaction was to look at the SIP headers, P-Access-Network-Info will tell you where the subscriber is located, end of.
Right?
Well not quite, this will tell the SMSc the location of the subscriber sending the SMS. If the PLMN in the P-Access-Network-Info != the home PLMN, the sub is roaming.
But does this information get passed to the OCS / OFCS?
The SMSc uses “Event based charging” to perform credit control, so let’s have a look at what AVPs are present in the Credit Control Request from the SMSc:
Hmm, the SMS-Information AVP (2000) contains a bunch of information about the SMS being sent, but I don’t see anything about the location of the sender in there.
Originator-Interface is just set to “SIP”, of course in a 2G/3G roaming scenario the Originator-SCCP-Address would be that of the Visited PLMN, but for us it is our SCCP address.
Maybe the standard allows for an additional optional AVP in the SMS-Information-AVP we’re missing? Let’s check TS 32.299:
Nope.
So how to deal with this?
While the standards aren’t totally clear on this, we added an IMS-Info AVP and inside that populated the Access-Network-Information directly from the SIP header, and then picked that off inside our OCS in order to apply the correct rules.
If you’re used to dealing with SIP, you’d expect to see:
Content-Type: application/sdp
This Content-Type multipart/mixed;boundary is totally valid in SIP, in fact RFC 5261 (Message Body Handling in the Session Initiation Protocol (SIP)) details the use of MIME in SIP, and the Geolocation extension uses this, as we see below from a 911 call example.
But while this extension is standardised, and having your SIP Body containing multipart MIME is legal, not everything supports this, including the FreeSWITCH bridge module, which just appends a new SDP body into the Mime Multipart
Site note: I noticed FreeSWITCH Bridge function just appends the new SIP body in the multipart MIME, leaving the original, SDP:
Okay, so how do we replace the MIME Multipart SIP body with a standard SDP?
#If the body is multipart then strip it and replace with a single part
if (has_body("multipart/mixed")) {
xlog("This has a multipart body");
if (filter_body("application/sdp")) {
remove_hf("Content-Type");
append_hf("Content-Type: application/sdp\r\n");
} else {
xlog("Body part application/sdp not found\n");
}
}
Android, being open source, allows us to see how this logic works, and it’s important for operators to understand this logic, as it’s what dictates the behavior in many scenarios.
It’s important to note that I’m not covering Apple here, this information is not publicly available to share for iOS devices, so I won’t be sharing anything on this – Apple has their own ecosystem to handle emergency calling, if you’re from an operator and reading this, I’d suggest getting in touch with your Apple account manager to discuss it, they’re always great to work with.
The Android Open Source Project has an “emergency number database”. This database has each of the emergency phone numbers and the corresponding service, for each country.
This file can be read at packages/services/Telephony/ecc/input/eccdata.txt on a phone with engineering mode.
Let’s take a look what’s in mainline Android for Australia:
This one was a bit of a head scratcher for me, but I’m always glad to learn something new.
The handset made a VoLTE call, and it’s SDP offer shows it can support AMR and AMR-WB:
Media Attribute (a): rtpmap:116 AMR-WB/16000/1
Media Attribute (a): fmtp:116 mode-set=0,1,2,3,4,5,6,7,8;mode-change-capability=2;max-red=220
Media Attribute (a): rtpmap:118 AMR/8000/1
Media Attribute (a): fmtp:118 mode-set=0,1,2,3,4,5,6,7;mode-change-capability=2;max-red=220
Media Attribute (a): rtpmap:111 telephone-event/16000
Media Attribute (a): fmtp:111 0-15
Okay, that’s pretty normal, I can see we have the mode-set parameter defined, which indicates what modes the handset supports for each codec.
In our problem scenario, the Media Gateway that the call was sent to responded with this SDP answer:
Media Description, name and address (m): audio 24504 RTP/AVP 118 110
Media Attribute (a): rtpmap:118 AMR/8000
Media Attribute (a): fmtp:118 mode-set=7
Media Attribute (a): rtpmap:110 telephone-event/8000
Media Attribute (a): fmtp:110 0-15
Media Attribute (a): ptime:20
Media Attribute (a): sendrecv
[Generated Call-ID: FA163E564B37-f4d-98f56700-735d25-65357ee0-9c488]
But we got an error about not available codecs and the call drops, what gives?
Both sides support AMR (Only the phone supports AMR-WB), and the Media Gateway, as the answerer, supports mode-set 7, which is supported by the UE, so we should be good?
Well, not quite:
If mode-set is specified, it MUST be abided, and frames encoded with modes outside of the subset MUST NOT be sent in any RTP payload or used in codec mode requests. If not present, all codec modes are allowed for the payload type.
Okay, I get it, the answerer (media gateway) only supports mode 7, but the UE supports all the modes, so we should be fine right?
Well, no.
Section 8.3.1 in the RFC goes on to say in the Offer-Answer Model Considerations:
The parameter [mode-set] is bi-directional, i.e., the restricted set applies to media both to be received and sent by the declaring entity. If a mode set was supplied in the offer, the answerer SHALL return the mode-set unmodified or reject the payload type. However, the answerer is free to choose a mode-set in the answer only if no mode-set was supplied in the offer for a unicast two-peer session.
And there is our problem, and why the call is getting rejected.
The Media Gateway (the answerer in this scenario) is sending back the mode-set it supports (7) but as the UE / handset (offerer) included the mode-set, the Media Gateway should either respond with the same mode set (if it supported all the requested modes) or reject it.
Instead we’re seeing the Media Gateway repond with the mode set, which it supports, which it should not do: The Media Gateway should either return the same mode-set (unmodified / unchanged) or reject it.
A lot of countries have a single point of contact for emergency services; in Europe you’d call 112 in an emergency, 000 in Australia or 911 in the US. Calling this number in the country will get you the emergency services.
This means a caller can order an ambulance for smoke inhalation, and the fire brigade, in one call.
But that’s not the case in every country; many countries don’t have one number for theemergency services, they’ve got multiple; a phone number for police, a different number for fire brigade and a different number for an ambulance.
For example, in Brazil if you need the police, you call 190, while a for example, uses 193 as the emergency number for the fire department, the police can be reached at 190 or 191 depending on if it’s road policing or general, and medical emergencies are covered by 192. Other countries have similar setups.
This is all well and good if you’re in Brazil, and you call 192 for an ambulance, the phone sends a SIP INVITE with a Request URI of sip:[email protected], because we can put a rule into our E-CSCF to say if the number is 192 to route it to the answer point for ambulances – But that’s not often the case on emergency calls.
In IMS, handsets generally detect the number dialed is on the Emergency Calling Code (ECC) list from the USIM Card.
The use of the ECC list means the phone knows this is an emergency call, and this is really important. For countries that use AML this can trigger sending of the AML SMS that process, and Emergency Calls should always be allowed to be made, even without credit, a valid SIM card, or even a SIM in the phone at all.
But this comes with a cost; when a user dials 911, the phones doesn’t (generally) send a call to sip:[email protected] like it would with any other dialled number, but rather the SIP INVITE is sent to urn:service:sos which will be routed to the PSAP by the E-CSCF. When a call comes through to these URNs they’re given top priority in the network
This is all well and good in a country where it doesn’t matter which emergency service you called, because all emergency calls route to a single PSAP, but in a country with multiple numbers, it’s really important when you call and ambulance, your call doesn’t get routed to animal control.
That means the phone has to look at what emergency number you’ve dialed, and map the URN it sends the call to to match what you’ve actually requested.
Recently we’ve been helping an operator in a country with a numbering plan like this, and we’ve been finding the limits of the standards here. So let’s start by looking at what the standards state:
IMS Emergency Calling is governed by TS 103.479 which in turn delegates to IETF RFC 5031, but for the calling number to URN translation, it’s pretty quiet.
Let’s look at what RFC 5031 allows for URNs:
urn:service:sos.ambulance
urn:service:sos.animal-control
urn:service:sos.fire
urn:service:sos.gas
urn:service:sos.marine
urn:service:sos.mountain
urn:service:sos.physician
urn:service:sos.poison
urn:service:sos.police
The USIM’s Emergency Calling Codes EF would be the perfect source of this data; for each emergency calling code defined, you’ve got a flag to indicate what it’s for, here’s what we’ve got available on the SIM Card:
Bit 1 Police
Bit 2 Ambulance
Bit 3 Fire Brigade
Bit 4 Marine Guard
Bit 5 Mountain Rescue
Bit 6 manually initiated eCall
Bit 7 automatically initiated eCall
Bit 8 is spare and set to “0”
So these could be mapped pretty easily you’d think, so if the call is made to an Emergency Calling Code flagged with Bit 4, the URN would go to urn:service:sos.mountain.
Alas from our research, we’ve found most OEMs send calls to the generic urn:service:sos, regardless of the dialled number and the ECC flags that are set on the SIM for that number.
One of the big chip vendors sends calls to an ECC flagged as Ambulance to urn:service:sos.fire, which is totally infuriating, and we’ve had to put a rule in our E-CSCF to handle this if the User Agent is set to one of their phones.
Is there room for improvement here? For sure! Emergency calling is super important, and time is of the essence, while animal control can probably transfer you to an ambulance, an emergency is by very nature time sensitive, and any time wasted can lead to worse outcomes.
While carrier bundles from the OEMs can handle this, the global ability to take any phone, from any country and call an emergency number is so important, that relying on a country-by-country approach here won’t suffice.
What could we do as an industry to address this?
Acknowledging that not all countries have a single point of contact for emergency service, introducing a simple mechanism in the UE SIP message to indicate what number (Emergency Calling Code) the user actually dialled would be invaluable here.
URNs are important, but knowing the dialed number when it comes to PSAP routing, is so important – This wouldn’t even need to be its own SIP header, it could just be thrown into the Contact header as another parameter.
Highly developed markets are often the first to embrace new tech (for us this means VoLTE and VoNR), but this means that these issues seen by less developed markets won’t appear until long after the standard has been set in stone, and often countries like this aren’t at the table of the standards bodies to discuss such requirements.
This easy, reasonable update to the standard, has the potential to save lives, and next time this comes up in a working group I’ll be advocating for a change.
The other day I found myself banging my head on the table to diagnose an issue with Ringback tone on an SS7 link and the IMS.
On the IMS side, no RBT was heard, but I could see the Media Gateway was sending RTP packets to the TAS, and the TAS was sending it to the UE, but was there actual content in the RTP packets or was it just silence?
If this was PCM / G711 we’d be able to just playback in Wireshark, but alas we can’t do this for the AMR codec.
Filter the RTP stream out in Wireshark
Inside Wireshark I filtered each of the audio streams in one direction (one for the A-Party audio and one for the B-Party audio)
Then I needed to save each of the streams as a separate PCAP file (Not PCAPng).
Advanced Mobile Location (AML) is being rolled out by a large number of mobile network operators to provide accurate caller location to emergency services, so how does it work, what’s going on and what do you need to know?
Recently we’ve been doing a lot of work on emergency calling in IMS, and meeting requirements for NG-112 / e911, etc.
This led me to seeing my first Advanced Mobile Location (AML) SMS in the wild.
For those unfamiliar, AML is a fancy text message that contains the callers location, accuracy, etc, that is passed to emergency services when you make a call to emergency services in some countries.
It’s sent automatically by your handset (if enabled) when making a call to an emergency number, and it provides the dispatch operator with your location information, including extra metadata like the accuracy of the location information, height / floor if known, and level of confidence.
Google has their own version of AML called ELS, which they claim is supported on more than 99% of Android phones (I’m unclear on what this means for Harmony OS or other non-Google backed forks of Android), and Apple support for AML starts from iOS 11 onwards, meaning it’s supported on iPhones from the iPhone 5S onards,.
Call Flow
When a call is made to the PSAP based on the Emergency Calling Codes set on the SIM card or set in the OS, the handset starts collecting location information. The phone can pull this from a variety of sources, such as WiFi SSIDs visible, but the best is going to be GPS or one of it’s siblings (GLONASS / Galileo).
Once the handset has a good “lock” of a location (or if 20 seconds has passed since the call started) it bundles up all of this information the phone has, into an SMS and sends it to the PSAP as a regular old SMS.
The routing from the operator’s SMSc to the PSAP, and the routing from the PSAP to the dispatcher screen of the operator taking the call, is all up to implementation. For the most part the SMS destination is the emergency number (911 / 112) but again, this is dependent on the country.
Inside the SMS
To the user, the AML SMS is not seen, in fact, it’s actually forbidden by the standard to show in the “sent” items list in the SMS client.
On the wire, the SMS looks like any regular SMS, it can use GSM7 bit encoding as it doesn’t require any special characters.
Each attribute is a key / value pair, with semicolons (;) delineating the individual attributes, and = separating the key and the value.
If you’ve got a few years of staring at Wireshark traces in Hex under your belt, then this will probably be pretty easy to get the gist of what’s going on, we’ve got the header (A”ML=1″) which denotes this is AML and the version is 1.
After that we have the latitude (lt=), longitude (lg=), radius (rd=), time of positioning (top=), level of confidence (lc=), positioning method (pm=) with G for GNSS, W for Wifi signal, C for Cell or N for a position was not available, and so on.
AML outside the ordinary
Roaming Scenarios
If an emergency occurs inside my house, there’s a good chance I know the address, and even if I don’t know my own address, it’s probably linked to the account holder information from my telco anyway.
AML and location reporting for emergency calls is primarily relied upon in scenarios where the caller doesn’t know where they’re calling from, and a good example of this would be a call made while roaming.
If I were in a different country, there’s a much higher likelihood that I wouldn’t know my exact address, however AML does not currently work across borders.
The standard suggests disabling SMS when roaming, which is not that surprising considering the current state of SMS transport.
Without a SIM?
Without a SIM in the phone, calls can still be made to emergency services, however SMS cannot be sent.
That’s because the emergency calling standards for unauthenticated emergency calls, only cater for
This is a limitation however this could be addressed by 3GPP in future releases if there is sufficient need.
HTTPS Delivery
The standard was revised to allow HTTPS as the delivery method for AML, for example, the below POST contains the same data encoded for use in a HTTP transaction:
Implementation of this approach is however more complex, and leads to little benefit.
The operator must zero-rate the DNS, to allow the FQDN for this to be resolved (it resolves to a different domain in each country), and allow traffic to this endpoint even if the customer has data disabled (see what happens when your handset has PS Data Off ), or has run out of data.
Due to the EU’s stance on Net Neutrality, “Zero Rating” is a controversial topic that means most operators have limited implementation of this, so most fall back to SMS.
Other methods for sharing location of emergency calls?
In some upcoming posts we’ll look at the GMLC used for E911 Phase 2, and how the network can request the location from the handset.
I had a question recently on LinkedIn regarding how to preference Voice over WiFi traffic so that a network engineer operating the WiFi network can ensure the best quality of experience for Voice over WiFi.
Voice over WiFi is underpinned by the ePDG – Evolved Packet Data Gateway (this is a fancy IPsec tunnel we authenticate to using the SIM to drop our traffic into the P-CSCF over an unsecured connection). To someone operating a WiFi network, the question is how do we prioritise the traffic to the ePDGs and profile it?
ePDGs can be easily discovered through a simple DNS lookup, once you know the Mobile Network Code and Mobile Country code of the operators you want to prioritise, you can find the IPs really easily.
ePDG addresses take the form epdg.epc.mncXXX.mccYYY.pub.3gppnetwork.org so let’s look at finding the IPs for each of these for the operators in a country:
The first step is nailing down the mobile network code and mobile country codes of the operators you want to target, Wikipedia is a great source for this information. Here in Australia we have the Mobile Country Code 505 and the big 3 operators all support Voice over WiFi, so let’s look at how we’d find the IPs for each. Telstra has mobile network code (MNC) 01, in 3GPP DNS we always pad network codes to 3 digits, so that’ll be 001, and the mobile country code (MCC) for Australia is 505. So to find the IPs for Telstra we’d run an nslookup for epdg.epc.mnc001.mcc505.pub.3gppnetwork.org – The list of IPs that are returned, are the IPs you’ll see Voice over WiFi traffic going to, and the IPs you should provide higher priority to:
The same rules apply in other countries, you’d just need to update the MNC/MCC to match the operators in your country, do an nslookup and prioritise those IPs.
Generally these IPs are pretty static, but there will need to be a certain level of maintenance required to keep this list up to date by rechecking.
We recently added support in PyHSS for fixed line SIP subscribers to attach to the IMS.
Traditional telecom operators are finding their fixed line network to be a bit of a money pit, something they’re required to keep operating to meet regulatory obligations, but the switches are sitting idle 99% of the time. As such we’re seeing more and more operators move fixed line subs onto their IMS.
This new feature means we can use PyHSS to serve as the brains for a fixed network, as well as for mobile, but there’s one catch – How we authenticate subscribers changes.
Most banks of line cards in a legacy telecom switches, or IP Phones, don’t have SIM slots to allow us to authenticate, so instead we’re forced to fallback to what they do support.
Unfortunately for the most part, what is supported by these IP phones or telecom switches is SIP MD5 Digest Authentication.
The Nonce is generated by the HSS and put into the Multimedia-Authentication-Answer, along with the subscriber’s password and sent in the clear to the S-CSCF.
The HSS then generates the the Multimedia-Auth Answer, it generates a nonce (in the 3GPP-SIP-Authenticate / 609 AVP) and sends the Subscriber’s password in the 3GPP-SIP-Authorization (610) AVP in response back to the S-CSCF.
I would have thought a better option would be for the HSS to generate the Nonce and Digest, and then the S-CSCF to just send the Nonce to the Sub and compare the returned Digest from the Sub against the expected Digest from the HSS, but it would limit flexibility (realm adaptation, etc) I guess.
The UE/UA (I guess it’s a UA in this context as it’s not a mobile) then generates its own Digest from the Nonce and sends it back to the S-CSCF via the P-CSCF.
The S-CSCF compares the received Digest response against the one it generated, and if the two match, the sub is authenticated and allowed to attach onto the network.
In the past I had my iFCs setup to look for the P-Access-Network-Info header to know if the call was coming from the IMS, but it wasn’t foolproof – Fixed line IMS subs didn’t have this header.
Everything was working on the IMS, then I go to bed, the next morning I fire up the test device and it just won’t authenticate to the IMS – The S-CSCF generated a 401 in response to the REGISTER, but the next REGISTER wouldn’t pass.
When we generate the vectors (for IMS auth and standard auth) one of the inputs to generate the vectors is the Sequence Number or SQN.
This SQN ticks over like an odometer for the number of times the SIM / HSS authentication process has been performed.
There is some leeway in the SQN – It may not always match between the SIM and the HSS and that’s to be expected. When the MME sends an Authentication-Information-Request it can ask for multiple vectors so it’s got some in reserve for the next time the subscriber attaches, and that’s allowed.
But there are limits to how far out our SQN can be, and for good reason – One of the key purposes for the SQN is to protect against replay attacks, where the same vector is replayed to the UE. So the SQN on the HSS can be ahead of the SIM (within reason), but it can’t be behind – Odometers don’t go backwards.
So the issue was with the SQN on the SIM being out of Sync with the SQN in the IMS, how do we know this is the case, and how do we fix this?
Well there is a resync mechanism so the SIM can securely tell the HSS what the current SQN it is using, so the HSS can update it’s SQN.
When verifying the AUTN, the client may detect that the sequence numbers between the client and the server have fallen out of sync. In this case, the client produces a synchronization parameter AUTS, using the shared secret K and the client sequence number SQN. The AUTS parameter is delivered to the network in the authentication response, and the authentication can be tried again based on authentication vectors generated with the synchronized sequence number.
In our example we can tell the sub is out of sync as in our Multimedia Authentication Request we see the SIP-Authorization AVP, which contains the AUTS (client synchronization parameter) which the SIM generated and the UE sent back to the S-CSCF. Our HSS can use the AUTS value to determine the correct SQN.
SIP-Authorization AVP in the Multimedia Authentication Request means the SQN is out of Sync and this AVP contains the RAND and AUTN required to Resync
Note: The SIP-Authorization AVP actually contains both the RAND and the AUTN concatenated together, so in the above example the first 32 bytes are the AUTN value, and the last 32 bytes are the RAND value.
So the HSS gets the AUTS and from it is able to calculate the correct SQN to use.
Then the HSS just generates a new Multimedia Authentication Answer with a new vector using the correct SQN, sends it back to the IMS and presto, the UE can respond to the challenge normally.
